Manager of Tenant Services Bilingual

Lead tenant services at the House of Commons as a bilingual Manager focused on client satisfaction. Oversee operations, manage projects, and enhance service delivery in a dynamic environment.

The House of Commons Administration is seeking a dedicated bilingual Manager of Tenant Services to optimize client-focused operations. With a diverse portfolio of responsibilities, you will manage service providers, resolve complex issues, and ensure seamless delivery of services for Members of Parliament. The role requires leadership of a multidisciplinary team and collaboration with stakeholders to uphold high service standards.

Key Responsibilities:
• Oversee tenant service operations and contracts
• Manage project delivery for design and service improvements
• Develop standardized service procedures and policies
• Lead performance measurement and continuous improvement
• Collaborate with internal and external partners

Require...