Manager of Employer Advisory Centre Services

Oversee the Employer Advisory Centre as your managerial role enhances employer support services related to the Saskatchewan Workers’ Compensation Board. Your leadership will improve dispute resolution education and processes.

Reporting to the VP of Prevention and Employer Services, you will develop training resources and manage team performance. The position involves implementing strategic plans to streamline employer interactions with WCB while ensuring compliance and quality service delivery. Your leadership will be pivotal in connecting employers to the right supports within WCB.

Key Responsibilities: • Develop and deliver educational programs for Employers • Manage quality assurance and service excellence measures • Handle customer escalations effectively and promptly • Foster relationships with WCB and community partners • Ensure a safe and healthy work environment for staff

Requirements: • Degree in social work, law, or public administration • 5-7 years...