Manager of Client Relations at Verndale

Drive success in client relations as a Manager at Verndale. This position prioritizes enhancing client experiences and expanding accounts, with travel across North America.
Your role as Manager of Client Relations will revolve around nurturing client partnerships and consistently delivering value. You will oversee client portfolios, ensuring satisfaction while identifying new business opportunities. Your effective collaboration with internal teams will be key to ensuring that client priorities align with Verndale’s strategic objectives.
Key Responsibilities:
• Oversee and manage client account portfolios effectively
• Ensure high client satisfaction and retention rates
• Act as the day-to-day contact for client interactions
• Identify and act on expansion opportunities within accounts
• Collaborate with teams to fulfill client needs
Requirements:
• 5-8 years in relevant Client Success or Account roles
• Experience with digital services and eCommerce soluti...