Manager, Investigations

Overview

Are you a talented financial professional interested in public service and contributing to financial fairness and justice? If so, we are currently looking for a Manager, Investigations with professional leadership experience in the banking and/or investments sector to lead a team specializing in the fair resolution of consumer complaints.

Ombudsman for Banking Services and Investments (OBSI) is an organization of highly skilled professionals inspired by a public service mission. OBSI makes a difference in people’s lives every day and helps to ensure a fair, effective and trusted financial system for everyone.

Responsibilities

• Lead a team of Investigators in the objective investigation and fair resolution of complaints.
• Ensure high-quality investigations are conducted in an efficient, fair and effective manner consistent with OBSI’s mission, vision and values.
• Collaborate with OBSI’s Investigation Mana...