Manager, Forecasting, Capacity Planning Insights and Analytics

What is the opportunity?

RBC Advice Centre Workforce Management team is hiring a Manager, Forecasting and Planning role that will lead the delivery of forecasting, planning, analytics and insights, to support RBC Advice Centre businesses. This position will provide next-generation, high-frequency, forecasting and planning, with a focus on supporting business partners to effectively plan the right capacity (number and types of roles) to meet forecasted incoming volumes and workload on a continuous basis in h...