Manager, Enterprise CAB

Job Title: Manager, Enterprise CAB

Overview

Responsible for governance, evaluation, and authorization of moderate- to high-risk IT changes within the change enablement practice.

Responsibilities

• Organize and facilitate weekly Enterprise CAB and TAB meetings.
• Assess the quality, consistency, and rationale of high-risk changes submitted by sector CABs.
• Approve or reject changes based on compliance, risk, and IT impact criteria.
• Refocus discussions, manage disagreements, and lead difficult conversations with confidence.
• Collaborate closely with sector CAB managers, technical experts (TAB), change coordinators, and business stakeholders.
• Actively contribute to continuous improvement of change enablement practices, aligned with ITSM maturity objectives.
• Support implementation of monitoring, reporting, and dashboard mechanisms for process transparency and performance.
• Manage operational ...