Manager, Employer Advisory Centre

Reporting directly to the VP, Prevention and Employer Services, this position will oversee the provision of advice and support services to employers seeking to understand the processes and decision making of the Saskatchewan Workers’ Compensation Board. This role oversees the Employer Advisory Centre (EAC) which serves as an independent body offering education and support to Employers in resolving disputes with the WCB. This team will work in an advisory role with Employers in navigating the employer appeal process.

Responsibilities

• Promotes the Employer Advisory Centre’s mandate, resources, and services to customers and the general public.
• Develop programs and resources to educate Employers on WCB decisions, policies, practices/procedures and assist them in resolving issues with WCB staff at an informal stage prior to proceeding with formal appeal options.
• Develop and deliver a suite of services to Employers including: intake and triaging p...