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Manager Customer Account Management

DKSH

Singapore, Singapore, Singapore Full-time July 10, 2026

Opportunity Description

About the Role

The Manager, Customer Account Management drives strategic customer relationships and commercial outcomes within DKSH's Consumer Goods business. This role is pivotal in developing and executing account strategies that deliver sustainable growth and business performance across key modern trade channels.

What You Will Deliver

  • Develop and implement go-to-market, sales, and customer strategies for assigned accounts to achieve business goals

  • Manage operating departmental budgets and costs in accordance with annual allocation, ensuring efficient use of resources

  • Monitor team Key Performance Indicators (KPIs) and conduct regular performance reviews to provide feedback, address performance gaps, and drive continuous improvement

  • Identify the short-term business needs and objectives of key customers and develop proactive business solutions across the full demand and supply chain

  • Lead annual negoti...
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