Opportunity Description
Elevate cloud operations as the Manager of Cloud Support at OpenText. Lead a global team focused on maintaining operational excellence in diverse cloud environments.
In this key managerial role, you will be responsible for the reliability of single-tenant cloud setups while mentoring a team of skilled SRE engineers. Your strategic insights will guide incident management and operational metrics improvement, impacting hundreds of enterprise customers. You will work closely with various teams to ensure high-quality service delivery, addressing complex technical challenges effectively.
Key Responsibilities:
• Lead global SRE team in BAU cloud operations
• Drive incident triaging and ensure timely resolutions
• Manage OS patching and lifecycle for cloud operations
• Foster a culture of accountability and performance
• Analyze incidents and enhance service reliability
Requirements:
• Minimum 4 years of management expe...
In this key managerial role, you will be responsible for the reliability of single-tenant cloud setups while mentoring a team of skilled SRE engineers. Your strategic insights will guide incident management and operational metrics improvement, impacting hundreds of enterprise customers. You will work closely with various teams to ensure high-quality service delivery, addressing complex technical challenges effectively.
Key Responsibilities:
• Lead global SRE team in BAU cloud operations
• Drive incident triaging and ensure timely resolutions
• Manage OS patching and lifecycle for cloud operations
• Foster a culture of accountability and performance
• Analyze incidents and enhance service reliability
Requirements:
• Minimum 4 years of management expe...
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