Manager, Client Onboarding Team, Commercial Banking - Montreal

Purpose

The Manager, Commercial Onboarding team contributes to the overall success of Compliance Canadian Commercial Banking (CCB)’s adherence to Client Due Diligence (CDD), Know Your Client (KYC) standards and document review, ensuring specific individual goals, plans, initiatives are executed and delivered in support of the team’s business strategies, targets and objectives. All activities are conducted in accordance with governing regulations, enterprise policies and business procedures.

Accountabilities

Champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge.

Oversee the team responsible for executing Onboarding, KYC Refresh, Non‑AML Terminations and other KYC activities for CCB:

• Manage the completion of the team’s cases in line with established processes and procedures
• Prepare management reporting (e.g., productiv...