Opportunity Description
About Us
Pathway Communications has a 30-year track record of providing high-quality Information Technology solutions, including technical contact centre services at tiers I,II andIII to corporate, government and non-profit clients in Canada and the United States. Founded in 1995, we have grown from a pioneering ISP to a provider of end-to-end corporate IT solutions such as inbound technical support, infrastructure management, cybersecurity and application development and maintenance.
We hold critical certifications such as SOC, ISO27000, PCIDSS and Uptime Institute TierIII for our data centre, underscoring our commitment to excellence.
Role Overview
The Manager, IT owns the full lifecycle of service delivery, client success and business growth for an assigned client portfolio. The role leads 24/7 operations, manages a multi-location team, drives continuous improvement and serves as a trusted advisor who actively grows the business, combining opera...
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