Management - Area Leader Systems & Service

Responsibilities

• Provide leadership and direction to all support departments to achieve sales, profit, management and labour targets.
• Communicate the strategic direction and vision for the support departments.
• Promote financial rigour and discipline, particularly with respect to sales forecasting, margin improvement strategies, loss control, management of wage targets, and controllable expenses.
• Work with the store manager to support and implement the support services strategy, including onboarding, training, employee engagement, file management, HR program initiatives, and management of the service department.
• Review interdepartmental transfers and ensure they are completed, manage credit requests, and review weekly purchases to support departmental profitability.
• Implement loss prevention strategies to reduce theft.
• Share knowledge of customer service, HR processes, and systems, and support knowledge transfer t...