Managed Services Director

About the Role

We are seeking an experienced and dynamic Managed Services Director to join our rapidly growing telecommunications company. The ideal candidate will have a strong background in consulting, MVNO (Mobile Virtual Network Operator) operations, and telecom services, with 7-15 years of relevant work experience. This role is critical in driving our managed services division, ensuring client satisfaction, and expanding our service offerings.

Key Responsibilities

• Strategic Leadership: Develop and implement the overall strategy for the managed services division, aligning it with the company's broader goals and objectives.
• Client Relationship Management: Build and maintain strong relationships with key clients, ensuring high levels of satisfaction and identifying opportunities for upselling and cross-selling.
• Service Delivery Excellence: Oversee the delivery of managed services to clients, ensuring ...