MAC Engineer II

Cloud Lake is looking for a Mac Engineer II to work in Ashburn, VA. As an integral member of the CBP End User Device IT Management Services team, the Mac Support Engineer II (Intermediate) supports and helps engineer a distributed, enterprise macOS environment. This hands-on role bridges day-to-day end-user support and platform engineering execution: resolving Tier II–IV macOS and endpoint-management issues, supporting onsite users through walk-up and appointment-based requests, and independently carrying out engineering work—application packaging, configuration profile development, security compliance, vulnerability remediation, and change deployment—under the direction of the Senior Mac Systems Engineer and Mac Systems Architect. To join our team of outstanding professionals, apply today!

The ideal candidate is a self-sufficient troubleshooter who has independently administered an enterprise device management (MDM) platform and has moved beyond basic device management into...