Opportunity Description
Enhance logistics operations as a Logistics Customer Service Coordinator with The North West Company in Winnipeg. Ensure timely freight delivery and streamline supply chain performance.
At The North West Company, you will coordinate efforts between Operations, Logistics, and carriers while leading the Logistics Customer Service Representatives team. The role focuses on resolving Store Connect tickets, providing support, and conducting data analysis to identify improvement areas and adhere to service level agreements.
Key Responsibilities:
• Liaise with local handlers and store operations for delivery success
• Monitor and escalate service level issues as necessary
• Manage Store Connect tickets for timely resolution
• Oversee freight movement to mitigate risks of delays
• Prepare logistics reports for trend analysis
Requirements:
• Minimum two years of cargo operations experience
• Proficiency in Microsoft...
At The North West Company, you will coordinate efforts between Operations, Logistics, and carriers while leading the Logistics Customer Service Representatives team. The role focuses on resolving Store Connect tickets, providing support, and conducting data analysis to identify improvement areas and adhere to service level agreements.
Key Responsibilities:
• Liaise with local handlers and store operations for delivery success
• Monitor and escalate service level issues as necessary
• Manage Store Connect tickets for timely resolution
• Oversee freight movement to mitigate risks of delays
• Prepare logistics reports for trend analysis
Requirements:
• Minimum two years of cargo operations experience
• Proficiency in Microsoft...
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