Opportunity Description
ESSENTIAL JOB DUTIES:
Provides Customer Service
- Receive, process, and enter customer orders into internal control software (i.e. SAP/MOCA)
- Issue invoices
- Assist customers with issues, answer questions, and resolve problems in a timely manner
- Maintain business relationships with customers and suppliers/vendors
- Track shipments, perform traces as requested/needed and update relevant parties
- Monitor customer ordering patterns and follow up with Management on irregularities or missed orders
- Follow up on or assist in post-customer billing and accounting issues and/or procedures
Performs Logistics Functions
- Verify incoming and outgoing shipments
- Inspect and ensure the accuracy of all logistics-related documents
- Process relevant and necessary paperwork for import/export of countries (BL, Commercial, Inv, etc.)
- Place orders with suppliers as requested
- Arra...
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