Logistics Administrator

The mission of the Logistics Department is to ensure fast, reliable, and cost-effective delivery of our products while creating an exceptional customer experience from start to finish.

Reporting to the Logistics Manager, the Logistics Administrator is responsible for order entry, inventory tracking, delivery coordination, and managing customer returns and exchanges. The ideal candidate is highly organized, detail-oriented, enjoys solving problems, and is committed to delivering outstanding customer service.

Duties and Responsibilities

• Process and dispatch customer orders in alignment with committed delivery timelines and estimated arrival dates.
• Coordinate with logistics carriers to obtain shipment quotes, monitor deliveries, and proactively resolve transportation issues.
• Review and reconcile carrier invoices to ensure accuracy.
• Deliver exceptional customer service by responding to inquiries professionally, accurately,...