Opportunity Description
Contribute to customer satisfaction at L’Occitane en Provence as a B2B Customer Service Specialist. Focus on processing orders and enhancing the customer experience across North America.
As a Customer Service Specialist, you will oversee daily operations for B2B customer interactions. This role requires strong communication skills and knowledge in order management to resolve inquiries effectively. Your capability to work with cross-functional teams will facilitate timely solutions and improve overall process efficiency.
Key Responsibilities:
• Manage operations of B2B customer service department
• Process orders and ensure compliance with customer standards
• Liaise with internal teams to address customer needs
• Drive process improvements for better order fulfillment
• Maintain accurate master data for customers
Requirements:
• Bachelor’s degree in supply chain management or business
• 1-3 years of relevant experience
• Exceptional communication and or...
As a Customer Service Specialist, you will oversee daily operations for B2B customer interactions. This role requires strong communication skills and knowledge in order management to resolve inquiries effectively. Your capability to work with cross-functional teams will facilitate timely solutions and improve overall process efficiency.
Key Responsibilities:
• Manage operations of B2B customer service department
• Process orders and ensure compliance with customer standards
• Liaise with internal teams to address customer needs
• Drive process improvements for better order fulfillment
• Maintain accurate master data for customers
Requirements:
• Bachelor’s degree in supply chain management or business
• 1-3 years of relevant experience
• Exceptional communication and or...
Interested in this opportunity? Apply now through Expertini.
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