Local Client Manager - Mississauga

Key Responsibilities

• YoY Portfolio Growth Management of client’s strategic initiatives
• Entry point to customer for all levels of the client organization
• Selling new and additional integrated logistics services including but not limited to: Supply Chain Management & Value Added (VAS) services, Ocean freight, FCL and LCL, Domestic Ground Freight, Airfreight, Transload / Warehousing, and Customs House Brokerage.
• Monitor profitability
• Contract renewal negotiations
• Liaison between Customer and Origin as needed / as escalation point (primarily handled by the PM)
• Problem solving
• Sales Systems familiarity
• Special account handling when needed
• Handling general enquiries
• Liaise with Program Management on strategic issues
• Travel with client when mutually beneficial
• Resolve large and/or complex issues/problems
• Manage by influence resources that do not report to th...