Opportunity Description
PA0736 Administration Center
Job Description
The Loan Servicing Assistant Manager - Escrow is responsible for the oversight of all escrow functions for the bank's retail, commercial and small business portfolios.
Essential Functions
+ Oversee all escrow activities of Northwest’s Retail, Commercial and Small Business
+ Direct supervision of the retail escrow team, including taxes, insurance and flood
+ Partner with third party vendors with regards to the payment and monitoring of flood and hazard insurance and property taxes
+ Oversee the Northwest’s annual escrow analysis process
+ Resolve operational and customer related issues and complaints
+ Ensure adherence to Northwest’s loan servicing policies and procedures
+ Manage servicing staff related activities including training, developing action plans, procedures and training materials for staff, conducting staff meetings, managing work hours and FTE’s to control costs, develop...
Job Description
The Loan Servicing Assistant Manager - Escrow is responsible for the oversight of all escrow functions for the bank's retail, commercial and small business portfolios.
Essential Functions
+ Oversee all escrow activities of Northwest’s Retail, Commercial and Small Business
+ Direct supervision of the retail escrow team, including taxes, insurance and flood
+ Partner with third party vendors with regards to the payment and monitoring of flood and hazard insurance and property taxes
+ Oversee the Northwest’s annual escrow analysis process
+ Resolve operational and customer related issues and complaints
+ Ensure adherence to Northwest’s loan servicing policies and procedures
+ Manage servicing staff related activities including training, developing action plans, procedures and training materials for staff, conducting staff meetings, managing work hours and FTE’s to control costs, develop...
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