Lm235: invoicing agent

Job Overview

Part‑time Invoicing Agent responsible for completing administrative tasks and coordinating front‑line operations. The majority of time is spent on office‑based activities.

Responsibilities Researches, resolves, and answers customer inquiries on service failures and billing problems applying customer relations policies. Issues credits or debits to customer accounts as warranted. Maintains management and related departments updated on new, crucial, and recurring problems. Verifies accuracy of customer invoices and mails them out. Keeps accurate, organized, and updated records of invoice registers, duties and taxes, airway bills, customer files, and all other related paperwork. Prepares cash receipts and bank deposits. Ensures 100% daily billing (internal Fed Ex‑Bso). Generates reports for daily reimbursement to Fed Ex internal AA. Generates RODr reports and reports for billing collection BSO same day collection. Uses Application Collections System ORACLEAR and GCCS ...