LM235: Invoicing Agent

Part‑time Invoicing Agent responsible for completing administrative tasks and coordinating front‑line operations. The majority of time is spent on office‑based activities.

• Researches, resolves, and answers customer inquiries on service failures and billing problems applying customer relations policies.
• Issues credits or debits to customer accounts as warranted.
• Maintains management and related departments updated on new, crucial, and recurring problems.
• Verifies accuracy of customer invoices and mails them out.
• Keeps accurate, organized, and updated records of invoice registers, duties and taxes, airway bills, customer files, and all other related paperwork.
• Prepares cash receipts and bank deposits.
• Ensures 100% daily billing (internal FedEx‑Bso).
• Generates reports for daily reimbursement to FedEx internal AA.
• Generates RODr reports and reports for billing ...