LM051: Retail Service Agent

Position: Retail Service Agent (Open)

Job ID: RC

Employment Type: Full time

Location: Calle 26 Núm. 202 Local 4, Fracc. Altabrisa 97133, Mérida, YUC, Mexico

The role involves completion of administrative tasks and coordination related to front‑line operation, which may include data entry, ramp activities, sort activities, trace activities, dispatch activities, and local customer service. While operational tasks may be part of these responsibilities, the majority of time is spent on office‑based activities.

Responsibilities

• Realiza una variedad de tareas de atención al cliente, administrativas y de oficina que requieren interacción directa o indirecta con el cliente.
• Apoya a los clientes con el rastreo de paquetes, responde preguntas sobre productos FEC y servicios de venta en mostrador o por teléfono.
• Verifica los paquetes asegurando el etiquetado adecuado, la legalidad del conteni...