Library Services Platform Administrator

Responsibilities

The Library Services Platform Administrator provides direct support to staff and indirect support to all the members of the Western University and greater community, who use the services provided by Western Libraries, either on or off campus. The role is responsible for the overall management, optimization, and continuous improvement of Western Libraries’ core library services platform, ensuring reliable 24/7 access to critical systems that support research, teaching, and learning. The Administrator provides strategic and operational leadership in evaluating new system capabilities, implementing enhancements, and aligning platform functionality with evolving user and institutional needs.

The Library Services Platform Administrator acts as a key liaison across library teams, external partners, and vendors, fostering collaboration and ensuring effective communication, problem resolution, and system integration. In addition, the role leads ...