Opportunity Description
Support KFC restaurant teams as a Level 1 IT Support Analyst, providing critical technology assistance in a hybrid work setting. Your expertise will facilitate smooth operations and enhance customer service.
KFC Canada is on the lookout for an IT Support Analyst who can effectively assist restaurant staff with technology-related issues. This role involves responding to service requests, providing training on processes, and collaborating with cross-functional teams. Your contributions will significantly enhance the operational efficiency and support experience for the restaurant teams.
Key Responsibilities:
• Deliver responsive customer service through multiple channels
• Conduct training for users on related processes
• Maintain and improve departmental processes and guidelines
• Work with teams to troubleshoot complex technology issues
• Actively attend team training sessions for continuous learning
Requirements:
• Technical College degree or relevant work e...
KFC Canada is on the lookout for an IT Support Analyst who can effectively assist restaurant staff with technology-related issues. This role involves responding to service requests, providing training on processes, and collaborating with cross-functional teams. Your contributions will significantly enhance the operational efficiency and support experience for the restaurant teams.
Key Responsibilities:
• Deliver responsive customer service through multiple channels
• Conduct training for users on related processes
• Maintain and improve departmental processes and guidelines
• Work with teams to troubleshoot complex technology issues
• Actively attend team training sessions for continuous learning
Requirements:
• Technical College degree or relevant work e...
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