Lead Technical Expert for NG911

Join Versaterm as a Lead Technical Expert in NG911, driving innovation in public safety technology. Manage complex deployments and lead teams in challenging environments.In this critical role, you will oversee NG911 deployments and escalations, utilizing your advanced technical competence. You'll focus on ensuring quality delivery, managing integration testing, and collaborating with project managers and tech teams. Improving workflows in mission-critical sectors, including healthcare, will be imperative.Key Responsibilities:
• Supervise Level 2 and Level 3 tech resources
• Facilitate deployment projects from planning to launch
• Assist in testing and manage critical migrations
• Serve as an escalation point for complex technical issues
• Document best practices and maintain technical resourcesRequirements:
• Degree in Telecommunications or related field
• 8 to 12 years of VoIP experience
• Proven leadership in technical teams
• Skilled in SIP-based VoIP syst...