Lead Service Manager - Cummins Kamloops

Become the Lead Service Manager at Cummins in Kamloops, BC, and guide our service department to excellence. Enhance operational efficiency while ensuring exceptional service standards and strong customer connections.
In this key leadership position, you will oversee operations and drive continuous improvement initiatives. Focus on building relationships with customers and fostering team development while remaining committed to safety and accountability. Your role centers on ensuring that service goals align with customer satisfaction and company standards.
Key Responsibilities:
• Manage and optimize service distribution and operations
• Implement processes that enhance customer satisfaction
• Conduct customer visits to gather insights and feedback
• Analyze performance data to identify trends and act accordingly
• Collaborate with departments to align growth initiatives
Requirements:
• Degree in a relevant discipline or significant related experience
• Ext...