Lead, IT Infrastructure and Operations

Role & Responsibilities

• Manage and monitor IT infrastructure (servers, networks, storage) to ensure high availability, reliability, and security.
• Ensure compliance with IDX security codes and Maybank Group IT policies, including implementation of proper governance and documentation.
• Lead and guide the IT Infrastructure & Operations team, ensuring operational tasks are completed effectively and aligned with business priorities.
• Oversee change management, backup, and disaster recovery processes to minimize downtime and ensure data integrity.
• Support IT and digital projects, ensuring compliance with internal IT standards and smooth transition to BAU operations.
• Coordinate with regulatory bodies and auditors, addressing findings and ensuring timely resolution of audit issues.
• Implement and maintain network and system security, including patching, configuration, and monitoring of routers, switches, firewalls, and...