Lead Information Architect for CN

Be a key player at CN as a Lead Information Architect, focusing on next-gen applications that enhance customer interaction. Collaborate to transform information handling into a strategic asset.
This role demands a proactive architect with at least a decade of comprehensive experience in information architecture and technical leadership. You will bridge the legacy systems with cutting-edge solutions to maximize efficiency in customer service applications.
Key Responsibilities:
• Develop and communicate information architecture strategy
• Educate teams on data management and best practices
• Design frameworks for data architecture principles
• Identify gaps in solution and business models
• Govern customer service business processes effectively
Requirements:
• Minimum 10 years of relevant experience
• 5+ years of demonstrable leadership in technical roles
• Expertise in designing integrated architectures
• Strong stakeholder collaboration abilities
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