Opportunity Description
Join Condado as a Senior Genesys Cloud CX Solution Architect and drive digital transformation for large enterprises. Your expertise in CCaaS solutions will be pivotal in creating innovative customer experiences.
As a Senior Architect, you will oversee Genesys Cloud implementations, ensuring scalability and system resilience. Engaging directly with enterprise clients, you will advise on architecture best practices and facilitate technical discussions. This role demands extensive experience with the Genesys platform and a solid background in designing robust solutions.
Key Responsibilities:
• Direct architecture for Genesys Cloud CX implementations
• Engage with client stakeholders during design sessions
• Lead data extraction and reporting strategies
• Create event-driven architecture using Genesys and AWS
• Produce architecture diagrams and documentation
Requirements:
• 7+ years in contact center solution architecture
• 4+ years of practical Genesys Cloud ...
As a Senior Architect, you will oversee Genesys Cloud implementations, ensuring scalability and system resilience. Engaging directly with enterprise clients, you will advise on architecture best practices and facilitate technical discussions. This role demands extensive experience with the Genesys platform and a solid background in designing robust solutions.
Key Responsibilities:
• Direct architecture for Genesys Cloud CX implementations
• Engage with client stakeholders during design sessions
• Lead data extraction and reporting strategies
• Create event-driven architecture using Genesys and AWS
• Produce architecture diagrams and documentation
Requirements:
• 7+ years in contact center solution architecture
• 4+ years of practical Genesys Cloud ...
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