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Lead Customer Service as OMNI Manager

Walmart Canada

winnipeg, mb, Canada Full-time July 04, 2026

Opportunity Description

Step into a pivotal role as an OMNI Department Manager at Walmart in Quebec City. Your leadership will enhance customer service while you manage online grocery operations and team performance.

This position emphasizes training OMNI Associates, overseeing workflow, and ensuring excellent customer support. You'll be involved in daily operational tasks and responsible for meeting cleanliness standards, key to the overall online shopping experience.

Key Responsibilities:
• Train and develop all OMNI Associates effectively
• Complete Back Office Setup for order management
• Manage daily picks and post-pick activities
• Ensure e-commerce cleaning standards are maintained
• Greet customers warmly and assist with purchases

Requirements:
• Minimum age of 16 years
• Commitment to customer service excellence
• Ability to manage multiple tasks efficiently
• Understanding of online grocery processes
•...
Full-time Other

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