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Lead Customer Experience in Personal Insurance

BrokerLink

madawaska valley, on, Canada Full-time July 16, 2026

Opportunity Description

BrokerLink seeks a Customer Experience Leader for its Personal Insurance team, enhancing service quality across Barrys Bay and Eganville. Leverage your leadership and sales expertise in this pivotal role.

In this leadership capacity, you will manage team operations focusing on achieving key targets while fostering a culture of excellence. Your experience will drive collaboration among teams, ensuring organization and clarity as goals are met. The role involves overseeing daily operations and regional engagement to optimize customer satisfaction.

Key Responsibilities:
• Direct Personal Insurance operations for growth and profitability
• Communicate strategies to meet commission revenue objectives
• Support staff development through coaching and feedback
• Collaborate with leadership to address service challenges
• Participate in community marketing efforts and sales showcases

Requirements:
• RIBO or OTL license r...
Full-time Human Resources

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