Lead, Contact Center AI & Gen AI Strategy

A leading consulting firm in Ciudad de México is seeking a Google Contact Center AI Manager/Senior Manager to lead transformations in customer experience using Google CCAI products. The ideal candidate will have over 9 years of relevant experience, proficiency in English, and strong project management skills. Responsibilities include designing innovative solutions, co-leading offerings, and delivering impactful presentations. This full-time position requires travel availability when needed and focuses on delivering business outcomes through cutting-edge technology.
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