Opportunity Description
Link-Worldwide is seeking a seasoned professional to lead servicing operations across Latin America. You will set and execute a multi-country strategy tailored to align with growth in customer expectations and cost efficiency. The role involves managing vendor performance for over 400 outsourced FTEs while ensuring a seamless service delivery across collections and customer service.
The ideal candidate has a minimum of 5 years of experience in servicing operations, strong leadership skills, and fluency in English and Spanish. The position offers additional benefits such as medical plans and profit sharing.
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