Knowledge & Experience Content Specialist

We are currently requesting resumes for the following position: Knowledge & Experience Content Specialist

Resume Due Date: Friday, October 17th, (5:00PM EST)

Job ID: 25-

Number of Vacancies: 1

Level: MP4

Duration: 12 Months

Hours of work: 35 Hours per week

Location: Brock Road, Pickering

Work Mode: % remote

Job Overview

• We are looking for a creative, detail-driven, and employee-centric Knowledge & Experience Content specialist to lead the development, management, and optimization of knowledge assets across multiple formats for Shared Services—including ServiceNow knowledge base articles, job aids, process documentation, and internal presentations.
• This individual will ensure all content is easy to understand, visually engaging, and aligned with our goal of enabling seamless self-service and empowering employees through excep...