Opportunity Description
Elevate your career at General Bank of Canada as an IT Support Engineer in Edmonton. Deliver exceptional service and utilize automation to enhance technology support.
This in-office, permanent role is focused on providing front-line helpdesk support. You will be a critical player in our Data, Technology & Innovation team, addressing various tech issues and deploying smart automation solutions. This blend of customer service and technical skills will greatly improve the technology experience for every employee.
Key Responsibilities:
• Serve as the primary tech support contact for staff
• Handle and prioritize IT support tickets efficiently
• Deploy and configure hardware and software for employees
• Assist with troubleshooting and resolving technology inquiries
• Develop and manage automation scripts for support tasks
Requirements:
• Relevant diploma or degree in IT
• A minimum of 3 years in IT helpdesk support
• Strong knowledge of PowerShell scripting<...
This in-office, permanent role is focused on providing front-line helpdesk support. You will be a critical player in our Data, Technology & Innovation team, addressing various tech issues and deploying smart automation solutions. This blend of customer service and technical skills will greatly improve the technology experience for every employee.
Key Responsibilities:
• Serve as the primary tech support contact for staff
• Handle and prioritize IT support tickets efficiently
• Deploy and configure hardware and software for employees
• Assist with troubleshooting and resolving technology inquiries
• Develop and manage automation scripts for support tasks
Requirements:
• Relevant diploma or degree in IT
• A minimum of 3 years in IT helpdesk support
• Strong knowledge of PowerShell scripting<...
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