Training & Application Specialist

Training & Application Specialist

The Training and Applications Specialist provides product expertise to the Sales team and the sales process. This person performs all product demonstrations to prospects in order to ensure full functionality is demonstrated and accuracy in representation is maintained. They will also serve as the subject matter expert for the sales team when it comes to all functionality related to our solutions.

Job Responsibilities

• Facilitates new client and existing client training needs.
• Works closely with the Onboarding Manager scheduling and preparing resources.
• Training and mentors new staff joining Owner Relations as requested.
• Developing training standards and procedures and improving training efficiency where possible.
• Serve as an escalation point for training staff and customers.
• Collaborate with other departments within the company to offer and seek help and communication on a ...