Technical Support L1

If you are looking for a meaningful career where people work and act with passion, rethink the existing and always strive to find the best solution – you have come to the right place. We develop future technologies to relentlessly make supply chains better. We are a leader in supply chain software solutions, helping organizations streamline operations, reduce costs, and improve efficiency. Please submit resumes in English. Strong English speaking and writing communication skills are required.

What a day in the life looks like

• Utilize active listening, empathy, and other emotional intelligent skills to properly handle customer interactions.
• Troubleshoot business and operational issues associated with the Warehouse Management System (WMS) and ancillary software.
• Quantify issues and provide supporting data if issues are escalated to ERP Vendor, Honeywell/Vocollect, RF Hardware Provider, Seagull Scientific, Bartender, Georgia Softworks, or other...