Technical Support Engineer

Technical Support Engineer

Location: Home-based or Office Based

Position Summary

Bentley Systems is seeking a talented individual to become a valued member of our Global Technical Support team. This position will interface with our users providing civil engineering software technical support, demonstrations, and training, as well as interact with our Development group, Professional Services, Quality Assurance, Marketing and Sales.

Responsibilities

• Providing technical application support to users, answering complex questions on the use of software to design various civil engineering projects. These projects include roadway design, site design, storm and sanitary sewer design, berm and levee design, rail design, etc.
• Teaching engineers and designers how to best use the available civil engineering and survey software tools to accomplish their project goals.
• Acting as a consultant to engineering companies and gov...