Technical Support: Data Insights, Jira & Ruby/Python

A global IT services provider in Toronto is seeking a Technical Support Engineer to provide technical support in the online retail space. The ideal candidate will have strong problem-solving skills and experience with Ruby or Python, as well as proficiency in tools like Jira and various logging technologies. Responsibilities include data analysis, report generation, and managing stakeholder requests on JIRA Service Desk. This position offers a hybrid working model.
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