Supervisor

Company Overview

Nova Cannabis Inc. is a national cannabis retailer operating primarily through the Value Buds banner. We aim to attract, grow, and retain a loyal customer base by offering high-quality cannabis products at every‑day low prices.

Role Overview

We are looking for an experienced Supervisor to manage store operations, deliver excellent customer service, and lead product knowledge initiatives.

Responsibilities

• Deliver exemplary customer service and greet customers at the store.
• Assist customers with product selection, education, and upselling.
• Resolve customer complaints and report to management.
• Accountable for product rollouts, launches, and local market trends.
• Evaluate programs and promotions and provide recommendations.
• Assist customers with store pickups and car service when appropriate.
• Create a positive culture and promote cannabis awareness.
• Meet or exc...