Supervisor, Customer Delight & Recovery Program Builder

Cacheflow is seeking a Supervisor, Customer Delight & Recovery in Bogotá, Colombia. This hybrid role involves designing and managing a customer recovery program while resolving delivery issues. The ideal candidate has 3-5 years of experience in operations or customer experience, preferably with a focus on last-mile delivery.

As a founding architect, you will create engaging customer experiences that build trust and loyalty. Strong communication skills and a builder mentality are essential for this role.