Service Advisor

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through CPA Certifications and/or years of automotive repair experience.

Responsibilities


The Service Advisor supports the Shop Manager in the optimization of the shop’s retail sales and profitability while delivering superior customer service, including:

Develop and present estimates, source parts and sell jobs to customers

Interpret inspection results (working with Technician) and present results to customers

Deliver superior customer service while listening and consulting customers

Contributing to the effectiveness of peers to promote success

Oversee the processes of work order preparation and scheduling

Respond to customer service concerns and problems

Act in a store management capacity as needed on day-to-day...