Opportunity Description
Who We Are
SuiteSpot is a PropTech company transforming how residential real estate is managed and operated at scale. Our award-winning Maintenance and Capital SaaS solutions serve the top 50 multifamily property management operators in North America, helping them streamline operations across hundreds of thousands of units.
About the SAM Team
SAM is SuiteSpot's specialized AI agent for resident maintenance. It manages every interaction from request to resolution: voice and chat, 35+ languages, 24/7. SAM detects emergencies in real time and escalates them, walks residents through mitigation while help is on the way, and deflects non-maintenance calls so the front office stays focused.
The team is small and ships fast. We're expanding SAM beyond resident maintenance into more of the platform, with plenty of greenfield ahead. This is the part of SuiteSpot where the AI is the product.
The Role
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