Remote Technical Support Engineer II — Cloud Communications

Nerdleveltech is hiring for a remote Technical Support role based in Colombia. The candidate will support customers using Twilio's platform, providing expert guidance on APIs and troubleshooting technical issues.

Ideal applicants will have at least 2 years of technical support experience, strong JavaScript knowledge, and excellent communication skills. This role involves addressing complex customer requests and independently documenting interactions.

Nerdleveltech offers competitive pay, generous leave, healthcare, and more.