Opportunity Description
Enhance your software skills at PerseusPay as a Technical Support Developer. Combine software engineering and customer support in a critical role ensuring smooth payment processing.
In this unique role, you will blend software development with proactive customer support. As a key team member, your responsibilities include monitoring production, triaging issues, and resolving technical problems for dealer customers. With 3+ years of experience in technical support, your skills in C#/.NET and SQL will be essential in diagnosing complex issues.
Key Responsibilities: • Monitor production issues and transaction flows • Triage support requests from dealers and internal teams • Write and run diagnostic SQL queries to validate data • Document fixes and recurring issues in the knowledge base • Participate in post-incident reviews and improve processes
Requirements: • 3+ years in technical support or software development • Strong experience in C#/.NET and SQL querying ...
In this unique role, you will blend software development with proactive customer support. As a key team member, your responsibilities include monitoring production, triaging issues, and resolving technical problems for dealer customers. With 3+ years of experience in technical support, your skills in C#/.NET and SQL will be essential in diagnosing complex issues.
Key Responsibilities: • Monitor production issues and transaction flows • Triage support requests from dealers and internal teams • Write and run diagnostic SQL queries to validate data • Document fixes and recurring issues in the knowledge base • Participate in post-incident reviews and improve processes
Requirements: • 3+ years in technical support or software development • Strong experience in C#/.NET and SQL querying ...
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