Payment Operations Manager Ruby Labs

**About us**:
**About the role**:
We're looking for a payment operations wizard who can help us scale our rapidly growing business while keeping risk under control. You'll be the bridge between our risk management and commercial teams, crafting strategies that balance growth with security. If you get excited about optimizing payment flows, crushing fraud rates, and exploring new payment frontiers - we want to talk to you!
**Key Responsibilities**:
- Build and maintain relationships with payment processors and risk management vendors
- Lead negotiations with payment service providers to optimize processing fees
- Drive end-to-end partnership lifecycle from prospecting to contract finalization
- Design and execute risk mitigation strategies to optimize dispute and fraud rates
- Craft dispute prevention and resolution processes that follow industry best practices
- Identify and implement automation opportunities across our payment operations
- Research and in...