Opportunity Description
Base pay range
CA$100,000.00/yr - CA$110,000.00/yr
Location
Remote, Canada (Ideally Pacific timezone)
Job Description
We seek a skilled and versatile Manager, Agent Technology & Engineering, to lead and elevate our engineering teams across multiple projects and platforms that enable contact center agents. The ideal candidate will possess a strong blend of technical expertise, leadership skills, and strategic thinking to drive innovation and excellence within our engineering discipline.
Responsibilities
- Serve as a player-coach to develop and maintain high-performance, secure, and scalable full-stack applications using cutting-edge technologies that enable other development teams.
- Lead the design and implementation of software solutions, adhering to best practices and coding standards.
- Collaborate with product managers and other stakeholders to understand requirements and translate them into technical s...
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