MacOS IT Helpdesk — MacBook Imaging & Support

A global IT solutions provider is seeking a Helpdesk Specialist in Mexico City. The role demands strong support for macOS devices, troubleshooting expertise, and customer service skills. Responsibilities include managing the Global Service Desk support, providing hands-on technical intervention for macOS devices, and adhering to IT policies. Ideal candidates should have 3-6+ years of relevant experience and a demonstrated ability to work in a fast-paced environment. A competitive salary range of $395,000—$500,000 MXN is offered.
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