Int. Technical Support Analyst with experience supporting application, security and infrastructure technologies with automation and scripting background -
Duration: 5 Months
Location: Toronto, 3x/week (Hybrid)
Responsibilities:
Demonstrate strong fundamentals and best-practices while working hands-on with a variety of technologiesFollow ITIL best practices re: incident management, problem management, change managementComplete deliverables and deliver solutions with the highest possible quality in the most efficient & effective mannerCrystal clear communication skills and provide detailed documentation as requiredProvide support to existing technology stacks such as GitLab, Ansible, NXLog etc.Embody world-class service and supportDeploy solution components and participate in appropriate functional and non-functional testing Work with internal and external stakeholder ...